Privacy Policy

Effective Date: March 2026

At FLT 2 U, we are committed to protecting your privacy and ensuring your personal data is handled responsibly. This Privacy Policy explains how we collect, use, and store your information when you use our website or services.

Privacy Policy - the basics

We may collect the following personal information when you contact us, book training, or use our website:

Name, job title, and company information
Contact details (email address, phone number, postal address)
Payment information (processed securely through third-party payment providers)
Any information you voluntarily provide through forms, emails, or phone calls

We may also collect non-personal information automatically via our website, such as:

IP address
Browser type and device information
Pages visited and time spent on our website

2. How We Use Your Information

We use the information we collect to:

Respond to enquiries and provide our forklift training services
Process payments and manage bookings
Improve our website and services
Comply with legal obligations

We will never sell or share your personal information with third parties for marketing purposes.

3. Cookies

Our website may use cookies to enhance your experience. Cookies help us analyse site usage, improve functionality, and personalise content. You can disable cookies in your browser settings, though some features of our website may not work correctly.

4. How We Protect Your Information

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Payment information is processed securely via reputable third-party providers.

5. Sharing Your Information

We only share personal information with:

Service providers who help us deliver training or manage bookings
Legal authorities if required by law or to protect our rights

6. Your Rights

Under UK law, you have the right to:

Access the personal information we hold about you
Request correction or deletion of your data
Withdraw consent for processing your data
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, please contact us.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:
FLT 2 U
Email: forklift.train2u@gmail.com
Phone: 07464 925687
Address: Liley Barn, Mirfield, WF14 8EB